Mission, vision and values
Our general objectives haven't changed. We keep our Mission, Vision and Values.
Mission
We’re a beachfront, urban hotel with an avant-garde innovative style of architecture. We like to get to know people and offer them unique experiences, so we can achieve profitability for our shareholders and keep our business sustainable. We have a clear vocation for service: people are always first.
Vision
Our vision is to be the 4 * sector leader as we strive for excellence in service and quality, long-term relationships with our customers and employees.
Values
- Integrity and people-focused Hotel Barcelona Princess’s best assets are its collaborators and clients. As an upstanding organisation, one of our pillars is basing our relationships on respect, honesty and trust, and offering the best experiences.
- Social and corporate responsibility We show respect for people and the environment. We are continually searching for ways to reduce our environmental impact in a sustainable way. We’re committed to our immediate surroundings, the community and society as a whole.
- Work-life balance Hotel Barcelona Princess promotes a working environment that is compatible with personal development, facilitating a balance between professional life and personal and family needs.
- Excellence and innovation Our philosophy is to strive for excellence and to be the best in our activities, with continuous improvement in all the services we offer.
Princess 360º
Our CSR program, Princess360, is composed of Princess & You and Princess & Me. We create a virtuous circle formed by the environment, social responsability, our client and our employees and collaborators. We carry out coordinated actions between these four pillars that, with a gradual implementation, make this program a powerful tool.
Hotel Barcelona Princess and Barcelona Forum District
The Barcelona Forum District is another of our commitment to be developed jointly with institutions and companies in our immediate environment. It is in this area where the activity of the Hotel Barcelona Princess is channeled through the Barcelona Forum District, an association pioneer in Barcelona that responds to objectives of shared social responsibility concretized in programs of social, cultural and environmental development agreements socially committed companies.
Barcelona Forum District is committed to fair trade and socially responsible purchasing, and be fully identified with the creation, development and certification policies and actions responsible and committed to the environment. With the creation of the Barcelona Forum District was created in Barcelona the first social and environmentally responsible area of the city.
Sustainable Tourism Policy - Biosphere Certification
Aware of the importance of maintaining a sustainable tourism development, and assuming the principles and goals specifically adopted at the 2015 World Summit on Sustainable Development, COP 21 and the World Charter for Sustainable Tourism +20, the Hotel Barcelona Princess is committed to carry out a sustainable management of its activities, by adopting commitments aimed at preventing, eliminating or reducing the impact of our facilities and activities, both internal and external, as well as optimizing the sustainability of the establishment by improving its behavior with the environment.
Accordingly, our entity has adopted the following Responsible Tourism Policy, through which it undertakes to comply with the requirements established in the BIOSPHERE adhesion, which includes, among other things, the legal requirements that regulate the effects generated by tourist activity.
Areas of action
Environment
We place all the actions in which we are committed to the environment here, such as the waste management program, or the energy saving program. We are talking about all areas of the hotel: public areas, water areas, rooms… in any corner of the hotel we are going to try to carry out activities that help us improve our environment as an urban hotel. We are leaders in the sector in programs that we already have in place such as ISO 14001, or the EMAS environmental management program of which we are very proud.
Socially responsible
We like to meet people from which interest us. Have integrity as a core value of our shares. We have developed programs working with non-profit entities in which we incorporate people at risk of exclusion in our team.
Equality
At Barcelona Princess, we believe that each person brings a unique and enriching perspective to our organisation. For this reason, Barcelona Princess has always been committed to gender equality and diversity, promoting respect for people and guaranteeing their rights.
We therefore regularly plan training and information activities for our staff to raise their awareness.
Service
We seek excellence in service, we are completely customer-oriented. We are going to carry out projects in which we will guide all our values in this direction. A careful gastronomy, gradually incorporating products that we call 360, this is proximity, fair trade, seasonal… A careful selection that we consider a true luxury for our customers.
Love Food, Stop Waste
In line with our sustainability and social responsibility policies, we are committed to further reducing our environmental impact by engaging our customers in a more responsible and environmentally friendly dining experience through the use of local, seasonal and fair trade products, and with a communication campaign that encourages them to minimise waste.
Food waste is a global problem that affects not only natural resources but also the most vulnerable groups and communities, which is why we urge everyone to use portion consciousness, show appreciation for food, and remember that every plate counts.
Together we can make a difference and contribute to a more sustainable future for all.
Contacto: sostenibilidad.bcn@princess-hotels.com
Environmental certifications
- Identify the environmental aspects of the activity, evaluate their magnitude and the impacts derived from them. Review them periodically, to incorporate new activities or those that have undergone substantial changes.
- Ensure compliance with applicable legal requirements and others subscribed to by the organization.
- Prevent pollution and save natural resources, maintaining the required quality standards.
- Define sustainable environmental objectives and targets that demonstrate the continuous improvement of the organization.
- Raise awareness among employees, collaborators, and clients towards greater sustainability. Facilitate their participation, for the minimization of the environmental impact of our activity.
- This policy has been made known to all personnel working in the organization and is available to the public.
- Since 2006, the Hotel Barcelona Princess has been committed to implementing the ISO 14001:2015 standard on environmental management, and its corresponding annual reviews.
About EMAS
Since January 2014 the Barcelona Princess Hotel has been EMAS registered. We are especially proud of this recognition, which demonstrates our organisation’s environmental awareness.
What is the EMAS?
Tripadvisor Greenleaders
Your eco-friendly stay starts here.
Hotel Barcelona Princess is a Tripadvisor Gold GreenLeader thanks to our commitment to eco-friendly measures and green practices like recycling and using local and fair-trade food.
TripAdvisor’s GreenLeaders program looks at a hotel’s green practices and classifies it in one of four categories: Bronze, Silver, Gold and Platinum. They look at a wide range of eco-friendly practices, from re-using bed linen and towels to recycling waste, energy efficiency and informing staff and guests of said environmental practices, among other things. The greater the impact of a property’s green practices, the higher their status in the Tripadvisor GreenLeaders program.
